Award-Winning Technical Support

All members of our talented technical support team are highly trained experts that have a broad knowledge across many different platforms of IT and the appraisal industry. Whether our customers have specific questions about ClickFORMS™ or questions about their computer operating systems, our technical team can handle every type of scenario that could affect the performance of ClickFORMS™, Redstone™ and all other products provided by Bradford Technologies, Inc.

Remote Desktop Support

 

We use TeamViewer to remotely access your PC to help troubleshoot technical difficulties. TeamViewer is safe, secure and requires permission from our customers before our Technical Staff can assist remotely. Just Click the TeamViewer box when instructed by one of our Service Technicians.

Contact Information & Support Hours

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Support Hours:

Email:

  Support:

  Customer Service:

  Sales:

  Partnerships:

Phone:

Mon-Fri: 8am - 5pm PT

1-800-622-8727

 

Support Hours:

Phone:

Email:

  Support:

  Sales:

Chat:

*

1-800-622-8727

Mon-Fri: 6am - 6pm PT

Sat-Sun: 8am - 3pm PT

Technical support is available for all customers that are current on their maintenance package.

Available from the Help menu in ClickFORMS.

ClickFORMS Training

 

ClickFORMS Basic Training

These one hour online conference sessions are led by a trained instructor. Users can interact with the instructor in a small conference setting.

 

ClickFORMS UAD Training

Sign up for the free UAD training or watch a recording of our training session that we made available for your convenience.

 

Customized Training Programs

One day training session either at the Bradford Technologies headquarters or your facility. Each session generally accommodates 15-20 students or can be configured for a one-on-one, personal training session.

Call for a Quote 1-800-622-8727 or email support@bradfordsoftware.com

ClickFORMS Download Library

 

ClickFORMS Quick Start & Reference Guide

Download the ClickFORMS Quick Start Guide with Quick Reference card.

 

ClickFORMS Quickstart Tutorial

ClickFORMS tutorial lessons in a downloadable PDF format.

 

ClickFORMS Step-By-Step Guides for Services

A collection of tutorials covering ClickFORMS services such as 1004MC, MLS, Pictometry and much more.

 

ClickFORMS Video Tutorials

Short video tutorials illustrating the most-used functions of ClickFORMS.

Redstone Support Services

Redstone Technical Support is available FREE to AppraisalWorld Members only.  Click the "My Office" Icon at the top of the page to sign in. AppraisalWorld Members will be directed to their "My Office" home page where training videos and user guides are available for download.

 

New users may click on the "Sign up Here" button below.  A full version of Redstone will be available for download after the sign up process is completed.

Redstone Training

Statistically accurate valuations are the future of the appraisal industry. Redstone brings solutions to bring the power of statistical property analysis down to the appraiser's desktop. With Redstone, appraisers can produce supportable and reliable valuations in record time. Being more productive with easy and hassle free software solutions is our mantra to help appraisers abandoning 'form filling' and become data analyst in their markets.






AppraisalWorld Members
will enjoy a host of training videos and PDF help documents.  In addition, AppraisalWorld Members can make an appointment with a Redstone Expert by calling 1-800-622-8727.  Appointments are approximately 1 hr and are free of charge.


Sign in to "My Office" by clicking on the "My Office" globe on the top of the page to view our video and PDF document library.

Recommended: Use the Step-by-step video along side with a Practice Property located in the Redstone Software under the Tutorial menu.

New AppraisalWorld Members: If you are new to Redstone and want to get started creating statistically supported valuations, click on the "Sign up Now" button below.  Our Directory Package is available free of charge and includes:

Redstone Software and Updates

AppraisalWorld Business Directory Listing

Your Business Location Placed on Map

County Coverage Listing

Online Business Card – Clients can see your virtual business card in search results.

Search Results Statistics – Track how often your business listing is returned in search results.

AMC Directory – Find and apply to AMCs of your choice.

ClickFORMS and Redstone System Requirements

Windows

Required: Windows® 7 or newer Operating System

Required: At least 4GB of RAM

Required: At least 250MB of free disk space

Required: 1280 x 800 screen resolution

Required: Internet Explorer 10 or newer browser

Required: High speed Internet connection

MAC

MAC (even running Parallels® or Boot Camp®) not supported

 

Running ClickFORMS and Redstone on anything less than our minimum requirements may result in unexpected and unsupported issues.

A Bradford Technologies Company - © 2016 AppraisalWorld - The online community for valuation professionals