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Bradford Technologies Unveils Industry First: Instant Customer Service™
Leading Real Estate Appraisal Software Developer Supplements Portfolio with Instant Service Option

FOR IMMEDIATE RELEASE
Media Contact:
Ann E. Johnson
Bradford Technologies, Inc.
Tel: 800-622-8727, X127

San Jose, CA, October 31, 2007 – Bradford Technologies, Inc., the leading developer of innovative, hassle-free appraisal products, announces today the availability of Instant Customer Service™ for its ClickFORMS® appraisal software customers. This is another industry first for Bradford Technologies in a long list of innovative efforts to make their appraisers the most productive in the industry.

Instant Customer Service gives appraisers a quick and very efficient way to get their questions answered in real-time. Many of the support questions Bradford Technologies receives via phone or e-mail can be handled live, giving customers instant answers. Customers will no longer have to leave a voicemail message and wait on a return phone call or send an e-mail and then wait for an e-mail response. They can get their questions answered easily and quickly and continue focusing on completing their work.

Instant Customer Service is available in the new release of ClickFORMS® version 5.4., available for download October 31, 2007, or through the built-in auto updater service. Instant Customer Service is web-based, private, secure against hacking and requires no special downloads. No other appraisal software provider offers this valuable service.

According to Jeff Bradford, CEO of Bradford Technologies, “Our goal is to increase our customer’s productivity. Instant Customer Service gives them immediate, live access to someone who can answer their questions quickly. It saves them time and money and allows them to concentrate on doing what they do best— appraisals. ClickFORMS customers expect hassle-free service and software. This is just our way of raising the standard for excellent, hassle-free customer service.”

For a limited time, Instant Customer Service will be available at no charge for all ClickFORMS users enrolled in the subscription or software maintenance plans. In the future, the service will only be available to subscription and live support members.

For more details about Instant Customer Service, call 800-622-8727 or visit www.bradfordsoftware.com.


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